Knowledge base › Safety & ownership
Safety & ownership

Your data, your accounts, your keys

Systems run on accounts you own. What that means in practice, and what happens when an engagement ends.

Runs on your accounts

Agents, assistants and automations are built on your cloud, your phone numbers, your API keys and your tools. We never ask for your main hosting login; access is limited to what the work needs.

No training on your data

Your content is used to answer your customers — not to train anything. Knowledge assistants retrieve from an index of your documents and answer only from it.

NDA from a registered company

An NDA is available, signed by Media Experts LLC (USA) or Media Experts (India) — a registered company, not a screen name.

Handover is complete

When an engagement ends you hold every key: source code, workflows, accounts, documentation. Leaving is an email, not a migration.

What the site assistant keeps

This site's assistant keeps your conversation in your own browser only. Nothing is stored on our side unless you submit a request with your name and email.

Questions

Do you keep copies of my documents?

Only the index the assistant answers from, on your accounts wherever possible. Ask in writing and it is deleted at handover.

Can you work under my client's NDA?

Yes — white-label work ships unbranded, and we never contact your client directly.

Still a question? Ask in writing.

Describe the problem in plain words. A written reply tells you what we’d build, what it costs and when it lands — or that you don’t need it.

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