Inbox Agent

Every DM answered in seconds. In your words.

An agent that answers your Instagram DMs, comments and WhatsApp from your own prices, policies and FAQ — captures the lead, takes the booking, and hands the hard ones to you. Connected through official APIs. Built for one business: yours.

Official Instagram & WhatsApp APIsYour language, your toneEscalates to a human
inbox-agent / liveanswering
DM: “Do you have size M in the blue kurta?”received
Catalogue checked · in stock · 2 left0.6s
Replied with link · in your tone4s
DM: “Can I pay on delivery?” → policy answereddone
DM: “I want a refund”handed to you
Lead saved · CRM updatedlogged
Every reply loggedsensitive → human, always
Not a tool you configure

Same engine for every client. Your configuration, and only yours.

Inbox tools are one product stretched over thousands of businesses. You set them up, they answer generically, and you still handle everything that matters. We run one engine — and build the agent around one business at a time.

A subscription inbox tool

  • Same canned replies for every business that signs up
  • You configure it — flows, keywords, menus
  • Doesn’t know your prices, stock or policies
  • Breaks on Tanglish, mixed-language customers
  • The hard questions still land on you, unsorted

Your Inbox Agent

  • Trained on your catalogue, prices, policies and real past DMs
  • We build it — you answer a written questionnaire, once
  • Your tone, your hours, your language mix
  • Your rules on what it may do alone vs. hand to a human
  • Hard questions arrive with context already gathered
What it handles

The questions that eat your day.

FAQ & prices

Sizes, prices, delivery, timings — answered from your own content, never invented.

Stock & order status

Checks your catalogue or order system and replies with the fact.

Bookings

Books into your calendar and confirms — no back-and-forth.

Lead capture

Name, number, intent into your CRM or sheet, automatically.

Comment replies

Public comments answered or moved to DM, in your voice.

After-hours cover

2am questions answered; the rest queued with a morning summary.

Language mix

Tamil, English, Hindi — and the Tanglish in between.

Escalation with context

Refunds, complaints, anything sensitive → a human, with the thread summarised.

How it's built for you

Connected, configured, then live.

1 · Connect

You click “connect” on Instagram or WhatsApp. Official OAuth — we never see a password.

2 · Written questionnaire

Prices, policies, tone, hours, what must go to a human. Once, in writing.

3 · Build & test on real DMs

We train it on your past conversations and test against them before anyone live sees it.

4 · Recorded demo, go live

Watch it answer your real questions on video, then it goes live. Tuned monthly.

Guardrails

Fast where it's safe. Human where it matters.

An inbox agent that bluffs, over-promises, or risks your account is worse than no agent. Ours is scoped narrow and honest.

Official APIs only

Instagram, Messenger and WhatsApp Business APIs. Nothing that risks your account.

Sensitive → human, always

Refunds, complaints, medical or legal questions go to you — with the thread summarised.

Every reply logged

You can read anything it said to anyone, and correct it.

No follower promises

We report what it answered, booked and captured — not numbers we can’t control.

Pricing

Setup once. Tuned monthly.

Setup is the build for your business; the monthly fee keeps it accurate as your prices, stock and policies change. API usage runs on your own accounts and is stated in the proposal.

WhatsApp Inbox Agent
$299
The same agent on the channel your customers already use.
  • WhatsApp Business API, official
  • FAQ, prices, policies from your content
  • Bookings & lead capture
  • Escalation to a human with context
  • $49/mo tuning & monitoring
Both channels
$599
One brain, two inboxes, one report.
  • Everything in both agents
  • Shared knowledge — fix a price once
  • One monthly report across channels
  • Priority tuning
  • $79/mo tuning & monitoring
Questions

Before you ask.

Will customers know they’re talking to an agent?

It introduces itself honestly when asked and never pretends to be you. Customers care that the reply was fast, correct and in your voice — that is what gets measured.

What happens when it doesn’t know?

It says so and hands the thread to you with what it has gathered — name, question, context. It never invents a price, a policy or a delivery date.

My customers write in Tanglish. Does it cope?

Yes — it is trained on your real past DMs, so it answers in the mix your customers actually use, Tamil, English, Hindi or all three in one message.

Can it take payments?

No — it sends your checkout or payment link. Refunds and anything involving money going back are always a human decision.

Does it need my password?

Never. You connect through Instagram’s or WhatsApp’s own “connect” screen. You can disconnect it any time from your own account settings.

What happens at 2am?

FAQs answered, bookings taken, leads captured. Anything it shouldn’t decide alone waits in a queue, and you get a summary with your morning coffee.

Send three of your most common DMs. We’ll show you the replies.

Paste them into the form. Within one business day you get the replies your agent would send, the price, and the date it could be live.

Send the DMs