AI agents
An agent that closes the ticket — not just answers it.
Support, sales and back-office agents that look up the order, reschedule the delivery, chase the lead and file the paperwork — with a human approving anything irreversible.
support-agent / activitylive
Ticket #4821 — “Where is my order?”received
Order #10352 found · delayed in transit0.8s
Delivery rescheduled → Tuesday 10:00done
Partial refund $12.50 — needs approvalon hold
Approved by owner · refund issuedapproved
Customer notified · CRM updatedlogged