Why a retainer
APIs change, models get repriced, volumes grow, edge cases appear. The retainer makes those our problem at 2am instead of yours at 9am.
Starter — $199/mo
One system maintained by name: daily health monitoring, fixes, usage-cost watch, a monthly written report.
Growth — $499/mo
Up to three systems, everything in Starter, one improvement shipped every month, priority queue, same-day response on failures.
Scale — $999/mo
All your systems, dedicated capacity and a roadmap, same-day response always, quarterly strategy review, a direct line to the builder.
What counts as one system
One agent, assistant, voice line or workflow with a defined job — exactly as scoped in its proposal, listed by name so there is never an argument later.
Leaving
No minimum term. Cancel and everything — code, accounts, keys, docs — is already yours.